Klantenservice

If you ordered something via our website more than 30 minutes ago and you have not received a confirmation by e-mail (not even in the spam box / junk e-mail) and there is also nothing in your possibly created account , please Contact contact us via +31(0)598 - 38 27 17 or info@kidsmade.nl

Ja, we kunnen je APLI Kids speelgoed ook op een ander adres bezorgen. Kies dan tijdens het afhandelen van je bestelling voor "verzend naar aan ander adres"onderaan het formulier.

There are various options for paying for the order via our website.

iDEAL

iDEAL is the most used payment method in the Netherlands. It is a reliable and easy online payment method. The 10 largest Dutch consumer banks, ABN AMRO, ASN Bank, bunq, Handelsbanken, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank and Van Lanschot Bankiers are affiliated.
You pay via the online banking environment of your own bank. The security of the transaction is guaranteed by the bank. In our checkout you choose iDEAL and then your bank. You will then be redirected to your bank's online banking environment and asked to log in. The amount to be transferred and further payment details have already been entered, you only need to confirm the payment. When this is done, the bank will immediately confirm the payment and you will be sent back to the APLI Kids website.

credit card

Worldwide, most online purchases are paid for by credit card. On our website we support Visa, Mastercard, American Express and Cartes Bancaires. You pay by filling in the card details and authorizing the payment. Together with your credit card provider, we therefore ensure that your payment is handled properly.

paypal

With a PayPal account you can pay for your order in a safe way. During the ordering process, choose the payment option PayPal and fill in your account details. As soon as your payment is approved, your order will be processed and you will receive a confirmation by email.

Postpay

Do you prefer to pay after you have received the order? Then you can use pay later. For this payment method we use the services of Klarna . You have the option to pay up to 30 days after purchase.

Tourist Office Gift Card

The VVV Gift Card is the successor to the VVV Gift Card. More information can be found at www.vvv.cadeaukaarten.nl.
The VVV Gift Card is valid indefinitely and can contain any amount between €5 and €150. You can check your balance at www.vvvcadeaubonnen.nl/saldo-checken.

100% balance guarantee. This means that the outstanding balance on the VVV Gift Card is guaranteed. This is because the VVV Gift Card is one of the few gift cards whose issuer is regarded as an EGI (Electronic Money Institution) and must comply with the provisions laid down in the Financial Supervision Act (Wft). The outstanding balances are blocked in a Stichting Derdengelden account. This is supervised by the Dutch Central Bank and the Netherlands Authority for the Financial Markets. The outstanding balance is therefore 100% safe.

Can I pay for part of my purchase with the VVV Gift Card? Yes, it is possible to pay for part of the purchase with the VVV Gift Card. You can then pay the remaining amount via iDEAL or credit card.

Apple Pay

Apple Pay is Apple's own payment method. It uses the Wallet app, in which your payment cards are placed. The actual payment method therefore depends on the payment cards that are placed in the Wallet. Our system automatically detects whether you are paying from an Apple device with cards in the Wallet app. Only then will Apple Pay be shown as a payment method. After selecting Apple Pay as the payment method, the payment is completed with the Touch ID or Face ID.

SAFETY

For the greatest possible security and optimal protection of your personal data, the entire website is equipped with the most modern security technology (SSL encryption). An advanced internet system specially designed to monitor personal data. Most browsers support SSL, including Internet Explorer, Microsoft Edge, Firefox, Safari, and Chrome. If you are not sure whether your browser supports SSL, check the browser details with the Internet Service Provider (ISP). You will see a lock in front of the www address.

Sending the package includes more than delivery by our carrier, but also the shipping packaging. State prices on the website including shipping as some providers do, we are not in favor of that. After all, if you order multiple items, you will also pay shipping costs that number of times. Unfortunately, we cannot avoid asking for a contribution to the shipping costs if your order is less than € 50,- incl. VAT. Above that you pay no shipping costs.

Our shipping costs up to €50 are for:

Nederland

€ 4,95

België

€ 5,95

Luxemburg

€ 11,95

We do everything we can to deliver your order as quickly as possible. APLI Kids has several warehouses in Europe and depending on the location, the delivery time is between 1 and 3 working days. If this is unexpectedly not possible within the promised delivery time, we will inform you as soon as possible. You will find the most current information about your package via the track and trace code in the e-mail sent by us.

We work together the GLS and for some parts of the Netherlands with PostNL. You will receive a track & trace code from us in the form of an e-mail, with which you can track the order via the carrier's website. There you will find current information about the delivery of your order.